What does “Designer’s Choice” mean? Designer’s Choice arrangements are created using the freshest seasonal flowers available on the day of your order. While the overall color palette and mood are honored, exact flower varieties may vary. This approach allows our designers full creative freedom to create the most beautiful and balanced arrangement possible.
Design Preferences & Special Requests You’re welcome to share preferences in the Design Notes field. While we cannot guarantee specific flowers, we thoughtfully consider all notes and do our best to accommodate requests within the selected palette and season.
Every order is approached with attention and care, with the goal of creating an arrangement that feels personal, thoughtful, and beautifully executed.
Freshness Guarantee We take great care in sourcing, designing, and handling every arrangement to ensure freshness and quality. Each order is created fresh for your selected delivery date using the best flowers available at the time of design.
If your arrangement does not meet our freshness standards within five days of delivery, please contact us and we’ll be happy to arrange a replacement or offer a solution at our discretion. This guarantee applies when care instructions are followed.
Flower Care Wrapped bouquets should be placed into water shortly after arrival. Remove the wrapping from the stems, trim them at an angle by about one inch, and place the bouquet into a clean vase filled with fresh, cool water. Refresh the water every one to two days, re-trimming the stems slightly with each change, and keep the flowers in a cool location away from direct sunlight, heat, and drafts.
Vase arrangements arrive already designed and hydrated. Check the water level daily and top up as needed, replacing the water every two to three days when possible. Keep the arrangement in a cool area away from direct sunlight and heat sources, and remove any fading blooms as they age to help maintain the overall freshness of the design.
Flower boxes are designed for ease and presentation, with flowers arranged in floral foam. Lightly add water to the center of the arrangement every one to two days, ensuring the foam remains moist without becoming oversaturated. Keep the box in a cool location away from heat and direct sunlight, and avoid removing flowers from the box, as this may shorten their lifespan.
With proper care, most arrangements remain beautiful for five days or longer. Natural variations in flower varieties and environmental conditions may affect longevity.
